Payment policy

Kidz 'r' Us Payment Policy

Our Commitment to Secure and Versatile Payment Options

At Kidz 'r' Us, we aim to make your shopping experience seamless and secure. We offer a range of payment options to cater to your preferences and ensure the security of your transactions.

Accepted Payment Methods:

  • Major Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Shopify Payments: Our online store is powered by Shopify, which processes our payments securely. Shopify supports various payment methods, ensuring your checkout process is both safe and convenient.
  • PayPal: Recognising the popularity and security of PayPal, we accept payments through this platform as well. PayPal offers a secure way to pay without sharing your financial information with the seller.

Handling Potentially Fraudulent Orders:

  • Order Screening: We take the security of transactions seriously. Our payment processors screen orders for potential fraud.
  • Refund on Suspicious Orders: If an order is flagged as potentially fraudulent, or if we suspect it to be fraudulent, we will not fulfill the order. Instead, we will immediately issue a refund to the original payment method used.
  • Notification: Customers whose orders have been flagged and refunded will be notified of the action taken.

Transaction Security:

  • Data Encryption: To protect your personal and payment information, all transactions are encrypted using secure socket layer technology (SSL).
  • Compliance with Industry Standards: Our payment process adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Billing Information:

  • Accuracy of Information: Please ensure that your billing information is accurate and matches that associated with your credit card to avoid any delays in processing your order.
  • Billing Address Verification: We may require verification of your billing address for credit card payments, which helps in preventing fraudulent use.

Payment Processing:

  • Order Review: After placing your order, you will receive an email confirmation. Your payment will be processed, and your order will be reviewed. If there are any issues or additional information is needed, we will contact you.
  • Order Fulfillment: Once your payment has been processed successfully, your order will be packed and shipped.

Contact Information:

For any inquiries regarding our Payment Policy or if you encounter issues during payment, please contact us at:

Pick-Up Location (By Appointment Only): Kidz 'r' Us Ground Floor 490 Northbourne Ave, Dickson ACT 2602 Contact: 02 5115 1115

Company Registration Details:

  • Name: KIDZ R US PTY LTD
  • ACN: 673 380 099
  • ABN: 31 673 380 099
  • Registered Mailing Office: 9 Sid Barnes Cres, Gordon 2906